Privacy Policy

This Privacy Policy explains how Garage Fusion Systems ("we", "us", "our") collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

1. Important Information and Who We Are

Purpose of this privacy policy

This privacy policy gives you information about how Garage Fusion Systems collects and processes your personal data through your use of our website, services, and communications, including any data you may provide when you enquire about or purchase our services.

Our website and services are not intended for children, and we do not knowingly collect data relating to children.

Controller

Garage Fusion Systems is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, including requests to exercise your legal rights, please contact us using the details in Section 10.

2. The Types of Personal Data We Collect

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data, grouped as follows:

• Identity Data: first name, last name, business name, job title
• Contact Data: email address, telephone number, business address
• Financial Data: payment details (processed securely via third-party providers)
• Transaction Data: details of services purchased and payments made
• Technical Data: IP address, browser type and version, device information, operating system
• Profile Data: preferences, feedback, survey responses, service notes
• Usage Data: information about how you use our website and services
• Marketing & Communications Data: your preferences in receiving marketing communications

We may also collect aggregated data for analytics and improvement purposes. Aggregated data does not identify individuals and is not personal data under GDPR.

3. How Is Your Personal Data Collected?

Direct interactions

You may provide personal data when you:

• Contact us by phone, email, WhatsApp, or online forms
• Enquire about or purchase our services
• Provide feedback or participate in surveys

Automated technologies

When you use our website, we may automatically collect technical data using cookies and similar technologies.

Third parties

We may receive personal data from:

• Analytics providers (e.g. Google)
• Scheduling or communication tools
• Payment processors
• Public business directories where applicable

4. How We Use Your Personal Data

Legal bases for processing

We rely on one or more of the following legal bases under GDPR:

• Performance of a contract — to deliver our services
• Legitimate interests — to operate, improve, and grow our business
• Legal obligation — to comply with Irish law
• Consent — where you have explicitly agreed (e.g. marketing)

Purposes for using your data

We use your data to:

• Register you as a client
• Deliver and manage our services
• Process payments and invoices
• Communicate with you about service delivery
• Improve our systems, processes, and offerings
• Send relevant marketing communications (where permitted)
• Maintain business records and compliance

5. Disclosures of Your Personal Data

We may share your personal data with trusted third parties where necessary, including:

• Payment processors (e.g. Stripe)
• Communication and automation tools
• CRM and workflow software
• Analytics providers
• Contractors or service partners assisting with delivery

All third parties are required to respect the security of your data, process data only under our instructions, and comply with GDPR.

We do not sell personal data.

6. International Transfers

Some service providers may process data outside Ireland or the EU. Where this occurs, we ensure appropriate safeguards are in place, such as:

• EU Standard Contractual Clauses
• Adequacy decisions where applicable

7. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, and disclosure.

Access to personal data is limited to those who need it to perform their role and are bound by confidentiality obligations.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, tax, and accounting requirements. Typically:

• Client and transaction records are retained for 6 years in line with Irish tax obligations
• Marketing data is retained until you opt out

9. Your Legal Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure of your data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us using the details below.

10. Contact Details

Garage Fusion Systems
Email: info@garagefusionsystems.com
Phone: +353 0871021606

11. Complaints

You have the right to lodge a complaint with the Data Protection Commission (Ireland): www.dataprotection.ie

We would appreciate the opportunity to resolve any concerns before you do so.

12. Changes to This Privacy Policy

We keep this privacy policy under regular review and may update it from time to time. Please keep us informed if your personal data changes.

13. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies and encourage you to review them separately.